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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emily Tirado

September 22, 2025

5  out of  5
rating by Emily Tirado
"Monique is amazing, always available to help me out and make things easier for me!"
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Luis Hernandez

September 20, 2025

5  out of  5
rating by Luis Hernandez
"Friendly staff Kiyauna has been really helpful and has answered all my questions."
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bill shumate

September 20, 2025

5  out of  5
rating by bill shumate
"Kiyauna was very helpful and answered any questions I had. She was quick to respond when I needed something. Very helpful, friendly, and professional."
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Patricia Harris

September 19, 2025

5  out of  5
rating by Patricia Harris
"Im so happy to have the opportunity to trust my insurance for my family and myself with this office and it’s staff! Thank you!"
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beidyg1 G

September 9, 2025

5  out of  5
rating by beidyg1 G
"⭐️⭐️⭐️⭐️⭐️ Marbella was amazing to work with! She helped me bundle my homeowners and auto insurance, made the process simple, and gave great customer service. Highly recommend!"
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Tony Lopez

September 3, 2025

5  out of  5
rating by Tony Lopez
"Always great service and responds fast if you have any questions"
We responded:
"We appreciate your 5-star review, Tony! Our team works hard to make sure that we always go above and beyond for our customers. Thank you for trusting us with your insurance needs. -Valauna"
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Joseph Luna

August 29, 2025

5  out of  5
rating by Joseph Luna
"Great customer service from Monique"
We responded:
"Thank you so much Joseph for acknowledging the excellent service Monique has provided. It is our pleasure to be of service. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Leslie Ochoa

August 27, 2025

5  out of  5
rating by Leslie Ochoa
"Super clear about everything, made everything so easy and understandable. Communication is awesome and flexible. Ty Monique shes helped me with everything and it went smooth and fast."
We responded:
"Thank you so much for your raving review, Leslie! My team takes pride in doing the very best for each customer. Thank you for allowing us to service your insurance needs! -Valauna"
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Emily Cadamagnani

August 16, 2025

5  out of  5
rating by Emily Cadamagnani
"Val and her wonderful team were able to help my mom save money and get better coverage for her home and auto. I live out of state and was trying to help my mom, who is on a fixed income, find the best value, and we happened to also find the best service!"
We responded:
"Emily, Thank you so much for your review!! We are so thankful we were able to help your mom!! We look forward to being her agent for life! We strive to provide unmatched incredible service. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Tanzie Watson

August 14, 2025

5  out of  5
rating by Tanzie Watson
"Monique was so helpful she took the time to make sure I had the proper coverage for a reasonable price her bubbly personality stuck out she is definitely a real insurance agent. I already told one of my co-workers to call her."
We responded:
"Tanzie, It is great to hear that we took great care of you. My team takes pride in doing the very best for each customer. Thank you for allowing us to service your insurance needs! -Valauna"
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Henry Ford

August 13, 2025

5  out of  5
rating by Henry Ford
"Very patient, professional and caring Very helpful. Many blessings to Monique 🙏"
We responded:
"Thank you so much Henry for acknowledging the excellent service Monique has provided. It is great to hear that we took great care of you. Many blessings to you as well! We look forward to building a relationship with you. Thank you! -Valauna"
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Treyson

August 8, 2025

5  out of  5
rating by Treyson
"Monique is amazing! I originally was not eligible for a quote. Went to geico and got insurance at the time paying crazying rates! Monique called the second I was eligible for another quote and save me 70 dollars a month! Highly recommend her to anyone looking to save some cash!"
We responded:
"Thank you so much for your raving review! My team takes pride in doing the very best for each customer. I am so happy to hear about your positive experience with Monique. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Mzwade Lyons

August 8, 2025

5  out of  5
rating by Mzwade Lyons
"Thank you Monique for helping me"
We responded:
"We appreciate your 5-star review, Mzwade Lyons. It is great to hear that Monique took great care of you. Thank you for trusting us with your insurance needs. -Valauna"
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michael mayne

August 6, 2025

5  out of  5
rating by michael mayne
"Great job. Thank you"
We responded:
"Michael thank you for taking time to review our agency! We are thankful for your business and look forward to many years assisting with your insurance needs. Valauna"
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danielle houpe

August 4, 2025

5  out of  5
rating by danielle houpe
"Excellent Customer Service! I was referred to this Agency by my local State Farm Agent. The team was polite, knowledgeable, professional, and extremely responsive. A hassle free experience obtaining renters insurance for my college student."
We responded:
"Thank you for the compliment, Danielle! I am so happy to hear about your positive experience. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Nataliya Stepanenko

August 1, 2025

5  out of  5
rating by Nataliya Stepanenko
"Spoke with Marbella Hernandez Valdez , she is so nice, polite and helpful agent. Found better price for my home insurance. Thank you so much."
We responded:
"Thank you so much Nataliya for acknowledging the excellent service Marbella has provided. It is great to hear that we took great care of you. We look forward to building a relationship with you. Thank you! -Valauna"
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Nick Bullard

July 31, 2025

5  out of  5
rating by Nick Bullard
"Monique was great to talk to. She covered everything on the property that was adjacent. Fun to talk to."
We responded:
"Thank you, Nick, for the 5-stars! Monique and my entire team are genuinely helpful and knowledgeable. It is our pleasure to be of service. Thank you Valauna"
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Jasmine Jackson

July 28, 2025

5  out of  5
rating by Jasmine Jackson
"Thank you Monique for making the process easy and convenient. I really appreciate your assistance with everything!"
We responded:
"Thank you Jasmine for your review! My team and I work hard to be of service and make the process as easy as possible for our customers. Thank you for trusting us with your insurance needs. -Valauna "
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Kimberly Hamilton

July 16, 2025

5  out of  5
rating by Kimberly Hamilton
"Monique and Marbella were awesome.I felt absolutely comfortable with them walking me thru my home owners ins and the way they handled their customer service and made me feel fantastic.You do not get the satisfaction of knowing you were treated with full respect from like I said the previous big companies I endured.Thank you ladies for making a homeowner feel gracious and not only detailed every step of the coverage but being patient and so friendly all in one.You both ROCK..loved the upbeat caring... Absolutely would recommend this office to any Vegas owners in the area..❤️pic of my dovermin pincher MIDBAR💯"
We responded:
"Thank you so much Kimberly for acknowledging the excellent service Monique & Marbella have provided. We work hard to make sure that we provide the best possible service to our customers. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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Maya N

July 9, 2025

5  out of  5
rating by Maya N
"Monique was so helpful and great with switching over my insurance. She was attentive and knowledgeable with the entire process. Thank you Monique! ❤️"
We responded:
"Thank you, Maya, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"
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Crystal Glen

July 3, 2025

5  out of  5
rating by Crystal Glen
"Monique is absolutely wonderful!! She was fast, efficient and treated me like her top customer. I highly recommend working with her."
We responded:
"Thank you so much Crystal for acknowledging the excellent service Monique has provided. Monique and my entire team always strive to go above and beyond. I am so happy to hear about your positive experience. Thank you for trusting us with your insurance needs. -Valauna"
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Danny Otero

July 3, 2025

5  out of  5
rating by Danny Otero
"Marbella is awesome! Very thorough in explaining the coverages for my policies and super knowledgeable."
We responded:
"I can’t thank you enough for your amazing review! And I think Marbella is pretty wonderful as well. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Vipul Shah

July 1, 2025

5  out of  5
rating by Vipul Shah
"The best insurance agent I have dealt with in many years. Hard working for her clients and diligent."
We responded:
"Thank you so much Vipul for acknowledging the excellent service our agency has provided. My team takes pride in doing the very best for each customer. It is our pleasure to be of service. We look forward to building a relationship with you. Thank you! -Valauna"
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Eric Abeldt

June 30, 2025

5  out of  5
rating by Eric Abeldt
"Marbella got $40 takin off my monthly statement,she said she would go to bat for me and she did!!!"
We responded:
"We appreciate your 5-star review, Eric. It is great to hear that we took great care of you. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of MJ Sablan Guerrero

MJ Sablan Guerrero

June 28, 2025

5  out of  5
rating by MJ Sablan Guerrero
"Monique is AMAZING! Wonderful customer service, knowledgeable and truly cares about her customers. I saved so much money switching to State Farm. Thank you Monique!"
We responded:
"Thank you, MJ, for the 5-stars! It is great to hear that Monique took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"