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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Hamilton

July 16, 2025

5  out of  5
rating by Kimberly Hamilton
"Monique and Marbella were awesome.I felt absolutely comfortable with them walking me thru my home owners ins and the way they handled their customer service and made me feel fantastic.You do not get the satisfaction of knowing you were treated with full respect from like I said the previous big companies I endured.Thank you ladies for making a homeowner feel gracious and not only detailed every step of the coverage but being patient and so friendly all in one.You both ROCK..loved the upbeat caring... Absolutely would recommend this office to any Vegas owners in the area..❤️pic of my dovermin pincher MIDBAR💯"
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Epie Ndene

July 11, 2025

5  out of  5
rating by Epie Ndene
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Maya N

July 9, 2025

5  out of  5
rating by Maya N
"Monique was so helpful and great with switching over my insurance. She was attentive and knowledgeable with the entire process. Thank you Monique! ❤️"
We responded:
"Thank you, Maya, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. It is always a pleasure working with you! -Valauna"
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Crystal Glen

July 3, 2025

5  out of  5
rating by Crystal Glen
"Monique is absolutely wonderful!! She was fast, efficient and treated me like her top customer. I highly recommend working with her."
We responded:
"Thank you so much Crystal for acknowledging the excellent service Monique has provided. Monique and my entire team always strive to go above and beyond. I am so happy to hear about your positive experience. Thank you for trusting us with your insurance needs. -Valauna"
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Danny Otero

July 3, 2025

5  out of  5
rating by Danny Otero
"Marbella is awesome! Very thorough in explaining the coverages for my policies and super knowledgeable."
We responded:
"I can’t thank you enough for your amazing review! And I think Marbella is pretty wonderful as well. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Vipul Shah

July 1, 2025

5  out of  5
rating by Vipul Shah
"The best insurance agent I have dealt with in many years. Hard working for her clients and diligent."
We responded:
"Thank you so much Vipul for acknowledging the excellent service our agency has provided. My team takes pride in doing the very best for each customer. It is our pleasure to be of service. We look forward to building a relationship with you. Thank you! -Valauna"
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Eric Abeldt

June 30, 2025

5  out of  5
rating by Eric Abeldt
"Marbella got $40 takin off my monthly statement,she said she would go to bat for me and she did!!!"
We responded:
"We appreciate your 5-star review, Eric. It is great to hear that we took great care of you. We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
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MJ Sablan Guerrero

June 28, 2025

5  out of  5
rating by MJ Sablan Guerrero
"Monique is AMAZING! Wonderful customer service, knowledgeable and truly cares about her customers. I saved so much money switching to State Farm. Thank you Monique!"
We responded:
"Thank you, MJ, for the 5-stars! It is great to hear that Monique took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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1 Grant

June 27, 2025

5  out of  5
rating by 1 Grant
"Monique is the definition of excellent customer service! She is very knowledgeable, has patience because i asked a ton of questions and very pleasant to speak to. She found and suggested ways to help me save money with my home and auto. Monique is an expert at her profession!"
We responded:
"Thank you so much for your raving review! We work hard to make sure that we provide the best possible service to our customers. Monique and my entire team are genuinely helpful and knowledgeable. Thank you for allowing us to service your insurance needs! -Valauna"
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Laura Shepard

June 27, 2025

5  out of  5
rating by Laura Shepard
"She was so patient and sweet , called many times and I put her off alot but she was always so agreeable never argued or kept talking over me to get her point across and that's who I want to do business with"
We responded:
"We appreciate your 5-star review, Laura. Marbella and my entire team always strive to go above and beyond. My team and I work hard to be of service and make the process as easy as possible for our customers. We look forward to building a relationship with you. Thank you! -Valauna"
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Sophia Cruz-Aedo

June 26, 2025

5  out of  5
rating by Sophia Cruz-Aedo
"SO easy, SO friendly, loved my experience here."
We responded:
"Thank you for your kind words! I am so happy to hear about your positive experience. Thank you for allowing us to service your insurance needs! -Valauna"
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Stacy Munro

June 24, 2025

5  out of  5
rating by Stacy Munro
"Great customer service the staff is great very nice and professional keep up the great work that you do"
We responded:
"Thank you, Stacy!!! Thank you for trusting us with your insurance needs. We love working with you and are thankful you chose us! Valauna"
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Julius Funches

June 24, 2025

5  out of  5
rating by Julius Funches
"My agent Marbella was a big help with my policy. She was very patient, nice and informative. Thank you again!"
We responded:
"Thank you so much, Julius, for your raving review! It is our pleasure to be of service. We appreciate your business! -Valauna"
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David Tsai

June 14, 2025

5  out of  5
rating by David Tsai
"Monique has been excellent to work with and even helped us on a Saturday. We are saving quite a bit because shes super experienced and eager to help."
We responded:
"Thank you so much David for acknowledging the excellent service Monique has provided even on a Saturday!! My team takes pride in doing the very best for each customer. We look forward to building a relationship with you. Thank you! -Valauna"
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Jose Lepez

June 13, 2025

5  out of  5
rating by Jose Lepez
"Nothing but positive attitude as soon as you talk over the phone and even better attitude when you walk in the building. Monique especially was helpful and extremely friendly. On top of the money savings I received, the friendliness was far above the rest. Thank you."
We responded:
"Jose, I can’t thank you enough for your amazing review! It is great to hear that we took great care of you. I am so happy to hear about your positive experience. We love working with customers like you! -Valauna"
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Angela Phillips

June 11, 2025

5  out of  5
rating by Angela Phillips
"Monique was super helpful. She seems very upbeat and bubbly. She made the experience smooth and fast."
We responded:
"We appreciate your 5-star review, Angela. It is our pleasure to be of service. Monique and my entire team are genuinely helpful and knowledgeable. Thank you for allowing us to service your insurance needs! -Valauna"
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Janet Givens

June 10, 2025

5  out of  5
rating by Janet Givens
"Monique, at the Valauna Knight-Brown State Farm Insurance Agency in Las Vegas, NV is the best!! She takes plenty of time to get to know her clients and their individual needs, and she shows professionalism, courtesy, and knowledge to ensure that all needs are met. Insurance can be difficult to navigate, but Monique makes the journey much easier. It's been a pleasure to work with her!"
We responded:
"I can’t thank you enough for your amazing review! Monique and my entire team always strive to go above and beyond. It is our pleasure to be of service. And I think Monique is pretty wonderful as well. Thank you for trusting us with your insurance needs. -Valauna"
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Zone 15

June 10, 2025

5  out of  5
rating by Zone 15
"Great job. Saved me money."
We responded:
"Outstanding! It is our pleasure to be of service. Thank you for the 5-stars! Valauna"
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Christina Duke

June 10, 2025

5  out of  5
rating by Christina Duke
"Great experience in having insurance coverage. Friendly and informative."
We responded:
"We appreciate your 5-star review, Christina. My team takes pride in doing the very best for each customer. Thank you for trusting us with your insurance needs. -Valauna"
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Sara Smith

June 9, 2025

5  out of  5
rating by Sara Smith
"Excellent experience switching from Allstate to State Farm. Very helpful and quick! Way better rates than Allstate!"
We responded:
"Thank you, Sara, for the 5-stars! We work hard to make sure that we provide the best possible service to our customers. I am so happy to hear about your positive experience. Thank you for allowing us to service your insurance needs! -Valauna"
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Angel Williams

June 6, 2025

5  out of  5
rating by Angel Williams
"Marbella was very detailed with explaining what the insurance would cover giving multiple different situations along with the amounts that it would be covering."
We responded:
"Marbella and my entire team are genuinely helpful and knowledgeable. Thank you for your kind words! We feel so honored that you have trusted us with your insurance needs. Thank you! -Valauna"
Profile photo of Benjamin Bombulie [Liberty HS]

Benjamin Bombulie [Liberty HS]

June 5, 2025

5  out of  5
rating by Benjamin Bombulie [Liberty HS]
"Marbella was helpful, professional, and charming. She addressed all my needs and even saved me some money."
We responded:
"Thank you so much Kaleb for acknowledging the excellent service Marbella has provided. My team takes pride in doing the very best for each customer. Thank you for trusting us with your insurance needs. -Valauna"
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Sofia Alfaro

May 29, 2025

5  out of  5
rating by Sofia Alfaro
"Marbella was so helpful and kind, such a professional and efficient young lady. Always makes it easy for my family and I and is so good at answering all our questions!"
We responded:
"Sofia I can’t thank you enough for your amazing review! It is great to hear that Marbella took great care of you. We know you have many choices, and we appreciate you giving us the opportunity to service your insurance needs. -Valauna"
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Barbara Wilkerson

May 28, 2025

5  out of  5
rating by Barbara Wilkerson
"Have had nothing but helpful and timely experiences. Always able to connect when needing advice or questions about my polices. Nothing is more important than having a great customer service experience will highly recommend for anyone looking for quality and timely service."
We responded:
"Thank you, Barbara, for the 5-stars! It is our pleasure to be of service. Thank you for trusting us with your insurance needs. -Valauna"
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Amanda L

May 25, 2025

5  out of  5
rating by Amanda L
"Very pleased with switching to State Farm. I'm paying over 100 dollars less than what I was paying with Progressive, and that's with an accident on my record. Only downside is that as a new customer, I had to pay a 6 month premium upfront in two payments. Aside from that, 100% worth it. Valauna and Marrisa were very helpful in my transition. Additional note: A very friendly and helpful Marbella reached out to me and helped me get some additional coverage, which I didn't realize I didn't have. She was quick, kind, and everything I would want in an insurance rep! Thank you!"
We responded:
"Thank you Amanda for your kind review! We look forward to many years of assisting with your families insurance needs. Valauna"
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Brianna Sanders

May 24, 2025

5  out of  5
rating by Brianna Sanders
"Very easy and explained everything. Very inviting and sooooo helpful and also very patient with me making my transition."
We responded:
"Outstanding!! It is great to hear that we took great care of you. It is our pleasure to be of service. We appreciate your business! -Valauna"